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Forget your password?
Have it e-mailed to you.

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Password Reset Help / Info

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How do I get/reset my credentials/password?

  • On the left side of this screen, under Forget Your Password?, click Have it e-emailed to you

  • In the pop-up window, enter the main email address for your church office and click the Continue button. 

  • You should receive the confirmation message, “Passwords are being sent.”.Within a minute or two, you should receive an email From ShelbyWEBVIEW, with the subject Passwords.

  • You must reset your password within 24 hours of receiving this email.


If you are having problems with the reset process, see below.



  • If you receive the message, "There are no users with e-mail addresses in the criteria you selected. No e-mails will be sent." it means the address you entered does not match the church office email address in our billing system.

  • While our system allows us to send statements to the church’s Pastor(s) and Treasurer(s), there is still only one online payment account for each church. 

  • To facilitate the initial account setup or assist in the password reset process when there is no access to the church office email account, we can manually create a password if needed. 

  • If your church has no main/office email address, the Treasurer's email address can be used on an ongoing basis.

  • For help, contact Priti Khanna in our Accounts Receivable dept. at 410-309-3437 or at pkhanna@bwcumc.org . If you wish to contact your District Administrator click here for our staff directory.

 

When I log in, the system is asking for my Number, what do I enter?

  • Your WebView number is the unique ID number assigned by our accounting system.

  • Your church’s number will be included on your password reset email.

  • The number can also be found on the top, right corner of your statement .

  • Your WebView number is NOT your GCFA# or BWC Church Alignment number.

 

I am trying to log-in but I keep getting asked for my email address?

  • After several failed login attempts, the system will prevent additional attempts for 30 minutes and instead ask you to reset the password again. If this happens, close your internet browser, wait at least 30 minutes and login using the last reset email you received.


 

What are the password requirements?

  • Your password must be 6-20 alphanumeric characters,  begin with a letter and contain at least one digit.


 



 
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