Member Login
Forget your password?
Have it e-mailed to you.

Quick Launch

Password Reset Help / Info

How do I get/reset my credentials?

  • On the left side of this screen, under Forget Your Password?, click Have it e-emailed to you

  • In the pop-up window, enter the main email address for your church office and click the Continue button.

    • IMPORTANT – The address you enter should be the same address where copies of the church’s statements are received every month.

    • You should receive the confirmation message, “Passwords are being sent.”.

    • Within a minute or two, you should receive an email From ShelbyWEBVIEW, with the subject Passwords.

    • You must reset your password within 24 hours of receiving this email.

When I log in, the system is asking for my Number, what do I enter?

  • Your WebView number is the unique ID number assigned by our accounting system.

  • Your church’s number will be included on your password reset email.

  • The number can also be found on the top, right corner of your statement .

  • Your WebView number is NOT your GCFA# or BWC Church Alignment number.


Why can’t you use our Pastor's or Treasurer's email address(es) for WebView?

  • While our system allows us to send statements to the church’s Pastor(s) and Treasurer(s), there is still only one WebView online payment account for each church. As church Pastors and Treasurers change over time, we need to use the main email for the church office.

  • To facilitate the initial account setup, we can add the Treasurer's email address temporarily so he/she can receive the password reset email.

  • If your church has no main/office email address, the Treasurer's email address can be used on an ongoing basis.


I am trying to log-in but I keep getting asked for my email address?

  • After several failed login attempts, the system will prevent additional attempts for 30 minutes and instead ask you to reset the password again. If this happens, close your internet browser, wait at least 30 minutes and login using the last reset email you received.


What are the new password requirements?

  • Your password must be 6-20 alphanumeric characters,  begin with a letter and contain at least one digit.


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